Position is 100% onsite

We are looking for a motivated and detail-oriented Technology Operations Coordinator to join our team. This role will support the Water Services Application Team during the asset management upgrade. This resource will be expected to understand daily IT operations during the upgrade, tasks as they relate to IT, QA/QC of testing metrics, challenges, metrics and deliverables.

Key responsibilities include:

•Assisting in the collection and analysis of data to identify bottlenecks, business needs not being met and improvement opportunities during the

upgrade project

•Supporting the monitoring of key performance indicators and using data to guide IT team leads

•Helping to translate business requirements into actionable deliverables for IT teams

•Assisting in the preparation of business handoff to technology resources

•Providing administrative support to alleviate IT staff

Ideal Candidate

The ideal candidate is eager to learn, has strong analytical skills, and is comfortable working in a fast-paced environment. Prior experience in data analysis, IT or business operations, or administrative support is a plus. Familiarity with tools like Excel, Power BI, or other datavisualization platforms is desirable.

Key Qualifications:

•Strong analytical skills with the ability to collect, organize, and analyze data

•Ability to manage competing priorities and work collaboratively across teams

•Ability to translate business tasks and help convert to actionable deliverables for technical teams

•Excellent written and verbal communication skills in writing summaries and clear documentation that connects business and technology 

staff

•Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)

•Familiarity with data visualization tools like Power BI is a plus

•Ability to work collaboratively with team members and stakeholders

•Detail-oriented with strong organizational skills

•Eagerness to learn and adapt to new challenges